Standard Umrah Package
Umrah Packages FAQ’S
What is included in your Umrah packages?
Our Umrah packages typically include:
– Round-trip airfare
– Hotel accommodations in Makkah and Madinah
– Visa processing assistance
– Ground transportation between cities (Makkah, Madinah, and Jeddah)
– Guidance from experienced group leaders (if traveling with a group)
– Optional: Meal plans, guided tours, and more
Please check individual packages for specific inclusions.
How do I book an Umrah package?
You can book an Umrah package through our website or by contacting our customer support team directly. Simply select your preferred package, submit the required details, and follow the payment instructions to confirm your booking.
Do you offer customizable packages?
Yes, we offer customizable packages to meet the unique needs of our clients. Contact us to discuss your preferences, and we will tailor the package accordingly.
Are flights included in the package prices?
Most of our packages include flights. However, some packages may offer ground services only. Please refer to the package details or contact us for clarification.
What documents are required for the Umrah visa?
Generally, you will need the following:
– A passport valid for at least six months
– Recent passport-sized photographs
– Completed visa application form
– Proof of vaccinations (meningitis vaccine certificate)
Our team will guide you through the documentation process.
Do you arrange transportation within Saudi Arabia?
Yes, our packages include transportation services from the airport to hotels, as well as between Makkah and Madinah. Private transportation options are also available upon request.
Will there be a guide during the Umrah pilgrimage?
Yes, we provide experienced guides with group packages to assist you during your pilgrimage. They will help ensure you understand and complete each ritual correctly.
What is your cancellation and refund policy?
Our cancellation and refund policies vary depending on the package type and the time of cancellation. Please review our terms and conditions or contact us for detailed information about cancellation fees and refunds.
Can I travel alone, or do I need to join a group?
We offer both group and individual packages. You can choose based on your preference. Traveling with a group includes additional support and guidance, while individual packages offer more flexibility.
What health and safety precautions are in place for pilgrims?
Health and safety of our pilgrims is a priority. We ensure that all travelers have the required vaccinations and advise them to follow health guidelines provided by Saudi authorities.
What are the main rituals of Umrah?
The essential rituals of Umrah include:
– Ihram: Entering a state of spiritual purity with specific clothing.
– Tawaf: Circumambulating the Kaaba seven times.
– Sa’i: Walking seven times between the hills of Safa and Marwah.
– Halq or Taqsir: Shaving (for men) or trimming (for women) the hair.
What is Ihram, and how do I enter it?
Ihram is a state of spiritual sanctity. To enter Ihram, you must perform ablutions, pray two Rak’ahs, and make the Niyyah (intention) for Umrah. Men wear two white, unstitched garments, while women wear modest clothing that meets Islamic guidelines. Once in Ihram, you must avoid certain actions until Umrah is complete.
Are there any restrictions while in Ihram?
Yes, while in Ihram, you must avoid the following:
– Cutting hair or nails
– Using scented products (soap, perfume, etc.)
– Engaging in marital relations
– Engaging in arguments or disputes
– Hunting or killing animals
– Wearing sewn or stitched clothing (for men)
Breaking any of these rules may require a form of expiation (compensation).
Can women perform Umrah without a Mahram (male guardian)?
Saudi regulations require women under a certain age to have a Mahram for Umrah. Some exceptions apply for older women or those traveling with a group organized by an approved tour operator. Please check the latest guidelines as rules may change.
Is there a specific dress code for Umrah?
Yes:
– Men: Two white, unstitched garments known as the Ihram. No undergarments, sewn clothing, or head coverings.
– Women: Modest clothing that covers the entire body except the face and hands. No specific color is required, but it should be simple and plain.
Can I perform multiple Umrahs in one trip?
Yes, it’s possible to perform multiple Umrahs, although this depends on time, personal capacity, and convenience. You must exit Ihram and re-enter it for each additional Umrah.
What is Tawaf, and are there any specific rules for it?
Tawaf is the act of walking around the Kaaba seven times counterclockwise. Begin each circuit from the Black Stone corner and ensure that you’re in a state of purity (Wudu). After completing Tawaf, pray two Rak’ahs behind Maqam Ibrahim, if possible, and drink Zamzam water.
What should I do if I make a mistake in a ritual?
Mistakes in rituals, especially minor ones, can be common, especially for first-timers. In some cases, a small mistake may be forgiven, but major omissions or errors may require expiation, which could involve charity or repeating certain rituals. Consult a religious guide or scholar if unsure.
Can I perform Umrah on behalf of someone else?
Yes, you may perform Umrah on behalf of a deceased or ill relative who is unable to undertake the pilgrimage themselves. This act is known as Umrah Badal and is generally accepted, though it’s recommended to consult with a knowledgeable scholar.
Is there an age limit for performing Umrah?
The Saudi government has imposed some age restrictions, especially for young children and elderly individuals, particularly in response to health concerns. Confirm the latest age guidelines with your tour provider before planning your trip.
What are the prohibited actions inside the Haram (sacred mosque area)?
Inside the Haram, the following actions are prohibited:
– Engaging in unnecessary conversation during rituals
– Raising one’s voice in a way that disturbs others
– Taking photos that could distract from the rituals
– Littering or showing disrespect to the holy place
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